At Explore Himalaya Treks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website and services, you consent to the practices described herein.
1. Information We Collect
1.1. Personal Information: We may collect your name, email address, phone number, and other personal details when you book a trek, make inquiries, or subscribe to our services.
1.2. Payment Information: For bookings, we may collect payment details such as credit/debit card information or bank account details.
1.3. Non-Personal Information: This includes your IP address, browser type, and browsing behavior on our website, collected through cookies and analytics tools.
2. How We Use Your Information
2.1. To process bookings and manage your trips.
2.2. To communicate with you regarding itineraries, updates, and promotional offers.
2.3. To improve our website, services, and customer experience.
2.4. To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
3.1. Third-Party Services: We may share your information with trusted service providers (e.g., guides, accommodation partners) to facilitate your trekking experience.
3.2. Legal Compliance: We may disclose your data if required by law or to protect our rights and the safety of others.
3.3. Marketing Partners: With your consent, we may share limited information with third parties for promotional purposes.
4. Data Security
4.1. We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
4.2. While we strive to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
5.1. Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.
5.2. Opt-Out: You can unsubscribe from our promotional emails or request the deletion of your data by contacting us.
5.3. Cookies: You can control the use of cookies through your browser settings.
6. Cookies Policy
6.1. Our website uses cookies to enhance your experience and gather usage data. Cookies are small files stored on your device that help us understand user behavior and preferences.
6.2. You can disable cookies through your browser settings, but some features of our website may not function properly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.
8. Contact Us
If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us at:
Explore Himalaya Treks
Email: explorehimalayatreks@gmail.com
Phone: +977 9805847830
Have Questions?